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Knowledge Base
-
On-line Records Manager Guide
- Release Notes:
Courses
&
Applications
I'm having a Problem with...
No specific topic
10
Getting Technical Support
Sending the "dyned_log"
Discless vs. CD-Based installations
Stand-alone Installation vs. Networked Installation.
Local vs. Internet Records
QuickTime, Acrobat and Speech Recognition
DynEd Applications
DynEd Product Numbers
The records.ini file
The DynEd Installation DVD
Running the courseware
Uninstalling DynEd Courses
Student and Class Reports
Progress Manager
Running the Analyzer Program
Path Manager scenarios
Path Manager example for First English
Understanding the Billing Report
STUDY PATH
Audio / Video (QuickTime)
6
Reinstalling QuickTime
Crash when launching the course
Audio drops out
Audio dropout / breaking up
Classes / Students / Study Records
5
Importing Study records (Local Records)
Merging Study records for two students
Recovering a deleted class
Recovering a deleted student
Sending Study Records to DynEd
Columns in the RM don't align properly
Product Report
Unable to e-mail Reports
Weighted Study Scores (WSS) and Study Scores (SS)
Can't send e-mail
Creating Reports
Student-Detail Report
Student-Weekly Report
How to set Study Targets for students in this class
Percent Complete is limited to 20% on a given day
Can e-mailed Records contain a virus?
Downloading Courses
18
Downloading Courses
Hardware / Operating Systems
8
Operating systems supported
Bandwidth for audio/video files
Thin Clients
Headsets (general info)
Technical Checklist
Checking for a DVD Drive
Disc Space requirements
CD Towers
Active Directory
Is DynEd compliant with any LMSs?
Installation
4
Run on OS-X clients (Win Server 2003)
Installing to a Windows 2003 server from a Mac 0S X client without activating AFP.
Local Records guide
Internet Records guide
Installing with limited rights users
Error "Can't Create DynEd Folder".
Setup program crashes during installation
How to switch a lab of StandAlone installations to a single Networked installation
I get an "Invalid Installation" message
Copying a StandAlone installation from one machine to another
NComputing (Thin Client)
Courses & Records on different Servers
Internet Access
2
VietNam server IP address change
Proxy Servers and Internet Records
Internet Records installation problems
Internet sites (URLs) accessed by DynEd
Internet connection unreliable
Proxy Servers (setting values manually)
Norton Internet Security
Error: SMTP Host Name
Unable to connect to the Record Server
Download version versionm.ini
How to set up a scheduled task
Amount of data transferred from the iPad
Licensing / Registration
7
Simultaneous Users
Reactivating expired courseware
Installation, Confirmation, and Registration Codes
Locking/Unlocking Lessons and Tests
16
Unlocking or Locking Tests and Lessons
Running the Courseware
9
Corrupted Records Server Settings
Text does not show up in dictations
Let's Go "Black boxes on cat's head"
Let's Go bug
Handling more users on a network
Error "No more users can run..."
Error "Date is not set correctly"
Error "Unable to find Audio file"
Online Placement Test
Error "Student is already active"
Could not open tgxxx.pdf file
Clients can't run installation
Error "Illegal License Use"
Problems with Vista
Can I make the course screen larger?
I get the message "Runtime Error" and "R6002 floating point support not loaded"
Updates
17
Updating a DynEd installation
Updating using DynEd Installation DVD
Downloading the UpToDate program
Uptodate list is blank
Uptodate does not download new applications
New in version 2.7
Updating DynEd Applications manually
Upgrading a course
User Rights / Files that get installed
1
Read/write privileges needed for DynEd
DynEd files installed on a Mac OS client
Changing User Privileges
Voice Record / Speech Recognition
3
Speech Recognition (SR) general info
Files used by the Speech Recognition
Speech Recognition fails in MAC OS-X
USB Microphone is not recognized
Error initializing Speech Recognition
Speech Recognition meter does not appear on 64-bit Windows
Technical Overview
Clients/File Servers/Networks
1x
Operating systems supported
Bandwidth for audio/video files
Thin Clients
QuickTime, Acrobat and Speech Recognition
Technical Checklist
Disc Space requirements
Error "Can't Create DynEd Folder".
Active Directory
Is DynEd compliant with any LMSs?
Hardware/Headsets
9x
Headsets (general info)
Speech Recognition fails in MAC OS-X
Checking for a DVD Drive
CD Towers
Installation Types
8x
Discless vs. CD-Based installations
Stand-alone Installation vs. Networked Installation.
Local vs. Internet Records
How to switch a lab of StandAlone installations to a single Networked installation
NComputing (Thin Client)
Local Installations
2x
Local Records guide
Reactivating expired courseware
Installation, Confirmation, and Registration Codes
I get an "Invalid Installation" message
Internet Installations
3x
Corrupted Records Server Settings
Internet Records guide
Proxy Servers and Internet Records
Internet Records installation problems
Internet sites (URLs) accessed by DynEd
Internet connection unreliable
Proxy Servers (setting values manually)
Norton Internet Security
Online Placement Test
Unable to connect to the Record Server
Copying a StandAlone installation from one machine to another
Download version versionm.ini
How to set up a scheduled task
Amount of data transferred from the iPad
Networked Installations
4x
Simultaneous Users
Run on OS-X clients (Win Server 2003)
Installing to a Windows 2003 server from a Mac 0S X client without activating AFP.
Downloading Courses
Read/write privileges needed for DynEd
Handling more users on a network
DynEd files installed on a Mac OS client
Courses & Records on different Servers
Getting Started After Installation
5x
Running the courseware
Getting Technical Help
6x
Getting Technical Support
Sending the "dyned_log"
Updating a DynEd installation
Updating using DynEd Installation DVD
Downloading the UpToDate program
Sending Study Records to DynEd
Running the Analyzer Program
Miscellaneous
7x
DynEd Applications
DynEd Product Numbers
The records.ini file
The DynEd Installation DVD
Uninstalling DynEd Courses
Error: SMTP Host Name
Unable to e-mail Reports
Student and Class Reports
Progress Manager
Path Manager scenarios
Path Manager example for First English
Understanding the Billing Report
Can't send e-mail
New in version 2.7
Can I make the course screen larger?
STUDY PATH
If you need technical support, please
contact us
.
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